Job Description

Hotel Housekeeper/Room AttendantArbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.Duties & Responsibilities:Prepare rooms for cleaningMake bedsDust rooms and furnitureReplenish guestroom and bathroom suppliesClean the bathroomClean the closetVacuum and rack the carpetCheck and secure the roomsDeliver and retrieve items on loan to guests (e.g. iron and ironing boards)Ensure public areas, such as hallways, are cleaned and orderlyAbility to lift 50 lbs. and walk, sit, or stand for extended periods timeAbility to work independently and with a teamManage guest calls, requests, & complaints in the area assigned to themAdditional tasks may be assigned at any given timeRequirementsQualifications:A secondary school diploma is preferredPrevious hotel-related experience desiredExperience using industrial cleaning equipment and products a plusProfessional attitude is requiredBenefits:Competitive salaryAnnual review with increase potential401k program with company matchAdditional benefits may be availableArbor's Guiding Principles:Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.Lead with Heart - Be kind, passionate and hospitable.Be Accountable - Take ownership and deliver results.Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.Celebrate Differences - Embrace diversity; respect individual opinions and ideas.Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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