Job Description

Job title: Implementation ConsultantFLSA Status: Full-Time Employee / ExemptLocation: Northbrook, IL (Hybrid, 3 days in office)Reports To: Implementation ManagerCompensation: $70,000 to $78,000For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Job Summary: The Implementation Consultant plays a key role in delivering best-in-class service and subject matter expertise by guiding new clients and their employees through the implementation process. Acting as the project manager and liaison between new clients and internal departments—such as Sales, Operations, Payroll, Benefits, 401(k), and Risk Management—the Implementation Consultant is responsible for ensuring a seamless transition and setting the foundation for a strong, long-term client relationship.Essential FunctionsManage multiple simultaneous implementations for clients with 5–100 employees.Lead clients through each phase of implementation, including:Project planning and kickoffClient and employee setupPolicy and rules configurationFunding method establishmentData validationSystems/process trainingFirst payroll processingConduct employee benefits orientation meetings and prepare supporting materials.Collaborate with the Implementation Payroll Specialist for accurate and timely payroll processing.Work closely with the Implementation Benefits Specialist for successful benefits installation.Analyze completed payrolls for accuracy, troubleshoot data discrepancies, identify trends, and recommend solutions.Assess client needs and configure Amplify HR's platform accordingly.Train client contacts on the use and functionality of Amplify's system.Ensure effective and timely handoff to the long-term client success team.Maintain strict confidentiality of all client and employee data.Additional ResponsibilitiesContinuously expand knowledge of software applications and industry trends.Manage internal checklists and documentation efficiently.Assist in the development of internal and client-facing training content.Build and maintain strong cross-departmental relationships.Required Knowledge, Skills, and ExperiencePrevious PEO experience requiredExperience in client service, implementation, or project management requiredExperience with PRISM/HRP requiredMulti-state payroll experience preferredStrong understanding of:Payroll and accounting principlesBenefits administration401(k) processesTax and HR proceduresExceptional attention to detailStrong written, verbal, and interpersonal communication skillsAbility to work under pressure, multi-task, and meet deadlinesProven capability to simplify complex, technical information for clientsStrong time management and delegation skillsPhysical Demands / Work EnvironmentExtended periods of computer workOccasional walking, standing, bending, and stoopingOvertime may be requiredFast-paced office environmentTools and Equipment UsedPersonal computer with Microsoft Office SuiteMulti-line phone system with voicemailNote: This job description is not exhaustive and may be subject to change. Employees are expected to perform any other duties assigned by their supervisor. xhyhwjd This document does not create an employment contract, express or implied.

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