Online Chat Agent Job at Amend Treatment, Los Angeles, CA

  • Amend Treatment
  • Los Angeles, CA

Job Description

Job Description

Position: Online Chat Agent

Organization: Amend Treatment

About the Organization: Amend Treatment is a residential mental health treatment organization based in Malibu California. The company provides personalized evidence-based care for adults experiencing mental health and co-occurring challenges with a focus on individualized treatment therapy and long-term recovery in a supportive residential environment.

Job Responsibilities:

  • Provide online chat support to individuals seeking information about mental health treatment options.
  • Answer inquiries about Amend Treatment programs services and admissions process.
  • Engage with website visitors in a professional and empathetic manner to provide support and guidance.
  • Assist potential clients in scheduling assessments and appointments with treatment specialists.
  • Document and maintain accurate records of online chat interactions.
  • Collaborate with the admissions team to ensure a seamless transition for individuals seeking treatment.

Essential Qualifications:

  • Strong communication skills both written and verbal.
  • Empathetic and compassionate approach to supporting individuals in crisis.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic knowledge of mental health conditions and treatment options.
  • Proficiency in using online chat platforms and CRM systems.

Desired Experience:

  • Minimum of 1-2 years of experience in a customer service or mental health support role.
  • Experience working in a healthcare or mental health treatment setting is a plus.
  • Prior experience with online chat support or telehealth services preferred.

Salary & Benefits:

  • Salary Range: $25 - $30 per hour
  • Currency: USD
  • Frequency of Payment: Monthly
  • Maximum Experience Required: 2 years
  • Qualification Required: Bachelors Degree in relevant field
  • Employment Status: Full-time
  • Benefits: Health insurance dental and vision coverage retirement plan paid time off

Job Tags

Hourly pay, Full time

Similar Jobs

Delta County School District 50J

Social Studies Teacher Job at Delta County School District 50J

 ...North Fork High School Social Studies Teacher 2026-2027 School Year This position will start January 4, 2027 $46,575 per year + Depending on Experience Health Insurance is available through the School District Retirement benefits through PERA Requirements... Colorado... 

GardaWorld

Security Supervisor Job at GardaWorld

 ...Supervisor Security Officer OpportunityGardaWorld Security Services is now hiring a Supervisor Security Officer! Ready to suit up as a...  ...costResponsibilities of a Site Supervisor Officer:Supervise and direct gate guard and concierge officers during assigned shiftAssign posts,... 

Mercedes-benz Of Fort Walton Beach

Automotive Sales Manager - Luxury Automotive (BMW and Mercedes Benz Experience Preferred) Job at Mercedes-benz Of Fort Walton Beach

 ...Hiring an Elite Automotive Sales Manager We are seeking an experienced, high-performing Automotive Sales Manager with a proven...  ...Base Salary ~ Aggressive Performance Bonus Plan ~ Medical, Dental & Vision Insurance ~401(k) with Company Match ~ Paid Time Off... 

One World Global Services

Romanian US-Based Interpreter Job at One World Global Services

 ...WE ARE HIRING EXPERIENCED INTERPRETERS!!! LANGUAGE: ROMANIAN Requirements: ~90% English proficiency~ Steady wired internet connection ~ USB Wired headset ~ Windows 10or MacOS WHAT WE OFFER YOU: Fully remote position with a clear schedule Full... 

JLC Energy LLC

Retail Appointment Setter Job at JLC Energy LLC

 ...Now Hiring: Retail Solar Appointment SettersCompany: Need Solar TodayLocation: Various Retail Locations (Pennsylvania)Employment Type: Full-Time or Part-TimeHelp Homeowners Save Money While Building a Rewarding Career!Need Solar Today is expanding and looking for...